

The Workspace app (former Citrix Receiver) versions for Windows, Linux, Mac, Android and Chrome also are VoIP capable. Server-side jitter buffer to smooth out the audio when network latency fluctuates.Optimized-for-Speech codec for fast encode of real-time audio and bandwidth efficiency.XenApp and XenDesktop 7.6 and higher include numerous technologies to support generic softphone delivery: How the audio is delivered to and from the user’s headset, microphone, and speakers, or USB telephone set.How the softphone application is delivered to the virtual/published desktop.

Generic Softphone Support There are two aspects to softphone delivery using Citrix Virtual Apps and Desktops: The media engine needed for optimized delivery of the softphone has not been installed on the user device or is not available for the operating system version running on the user device in this scenario, HDX technologies provides a valuable fallback solution.Ģ.
ISOFTPHONE. WINDOWS
ISOFTPHONE. HOW TO
Generic softphone support is a feature of HDX, which also includes technologies for real-time video (see CTX124516 - How to Optimize HDX MediaStream Server-Rendered Video and Citrix Documentation - Improve video conference performance). This article focuses on generic softphone support, where an unmodified softphone is hosted on Citrix Virtual Apps and Desktops in the data center and the audio traffic goes over the Citrix ICA protocol ( preferably using UDP/RTP) to the user device running the Citrix Workspace app.

Nuance Dragon PowerMic dictation device.Avaya VDI Equinox (formerly known as VDI Communicator).Cisco Jabber Softphone for VDI (formerly known as VXME).HDX RealTime Optimization Pack which optimizes the delivery of Microsoft Skype for Business.HDX optimized softphone support (recommended), where the media engine runs on user device, and VoIP (voice over Internet Protocol) traffic flows peer-to-peer.TCP/IP connectivity between the softphone in the virtual desktop and the phone device must exists, either directly or through a Communications Manager server (e.g. In this mode, no audio traffic goes through the XenApp or XenDesktop server. Control mode, where the hosted (published) softphone in XenApp or XenDesktop simply controls a physical telephone set.Alternatives for Delivering SoftphonesĬVAD support several alternatives for delivering softphones. This article describes a generic approach to delivering softphones and voice chat applications with Citrix Virtual Apps and Desktops (CVAD) 7.x.
